Política de reembolso

Return Window We accept returns within 14 days of the delivery date. After 14 days, we are unable to offer a refund.

Eligibility To be eligible for a return, items must be unused and in their original packaging. Items that have been used, damaged, or are not in their original condition will not be accepted.

Return Shipping Customers are responsible for paying return shipping costs. We recommend using a trackable shipping method, as we cannot guarantee receipt of returned items.

Refunds Once your return is received and inspected, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days. Please note that your bank or card provider may require additional time to process the refund.

EU Consumer Rights As required by EU law, customers within the European Union have the right to withdraw from a purchase within 14 days of receiving their order, without providing a reason.

How to Initiate a Return To start a return, please contact us at [your contact email] with your order number and reason for return. We will provide further instructions.